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Customer-driven strategic change aligns teams with a common purpose

At johnkuypers.com, we offer three streams of change management.  One of those is our commitment to help our clients develop customer-driven strategies.  Using a sophisticated process developed in the consumer products industry over fifty+ years, we guide our clients through a major rear-view look in the mirror at what drives customer behaviour and its resulting impact on market share and market growth.  Then we help them develop a strategic plan that looks out 3 to 5 years in time.

Our strategic change services can be applied in two ways.  One is via a facilitated group effort where entire product or service teams experience a series of facilitated meetings. There, they use prepared facts and analysis in order to identify unfilled customer needs that can provide a competitive edge for sustained and renewed growth.

Our second service is an individual strategic development program called the Certificate in Strategic Leadership.  In this program, John mentors a senior leader to develop a complete strategic review and plan for their business unit, division or company.   This completed over a six month period.  The end results is both a real-world plan that will accelerate growth and a senior leader with a powerful new set of strategic change management and leadership skills.

Go to www.johnkuypers.com to learn more.

 



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